Call Center and Business Process Outsourcing in Romania

Romania positions itself as an outstanding player in an otherwise harsh field of global call center and BPO players. It has been increasingly branding itself as the top Quality BPO hub for Europe and North America. Romania - which joined the European Union back in 2007 - is a very stable country, both economically and politically.

The country is the ultimate high quality player for multilingual services in Europe. It is now the top location for companies looking for skilled and multilingual workforce, keeping in mind the country offers cost-effective business environment.

Romania at a glance:
• Population: 21.5 million
• Capital: Bucharest - 2.6 million
• Time zone: GMT +2

Key facts and figures:
• Romania is a member state of the EU (2007); NATO (2002) and OIF (1993)
• Representative parliamentary democracy is the current government form
• Around 90% of Romanians speak at least one foreign language
• 25% of Romanians speak at least 2 foreign languages
• 4%
of Romanians speak more than 3 foreign languages
• Romania has over 100 universities, and the country annually produces some 30,000 engineering graduates; 8,000 earn their degrees in IT sciences
• Romania has a literacy rate of over 97% with the primary native language being Romanian, a Latin language

Why Romania?
• Highly qualified and multilingual labour pool
• Can-do culture
• Proximity and cultural affinities to the USA and Western Europe clients
• Service for Western European clients out of the same time zone
• Stable political and economic environment


For more details about Romania as the ultimate location for call centre and BPO outsourcing, please click here.

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