Telecom/High Tech/Software
In a fast developing and changing environment, customers need to be nurtured. CallPoint call centers successfully support companies from the IT & software industry, ensuring their faster penetration into new markets, improvement of service quality, and reduction of operational costs.
As a call center and BPO operator, we offer the following technical support and customer care services for the it industry:
- Multilingual customer care services and technical support via voice, email and chat;
- Pre sales and post sales support;
- Back office processing;
- Outbound Cross and Up sale;
- Customer acquisition, Retention and Anti-churn programs;
- Technical assistance.
